Cookies Policy

Every website is a dynamic system that interacts with the personal data of real people through the use of cookies and similar tracking technologies—hence why you’re reading this policy.

A high-quality consent management solution on a website is indicative of a strong customer relationship and an awareness of data protection. For this reason, we have made every effort to properly manage your permission for installing cookies in your browser.

This website is owned by CLEARDENT.ES, and both first-party and third-party cookies are installed in accordance with this Cookies Policy. You may also configure the cookies you wish to allow, choosing from different categories.

By configuring your cookies or accepting the Cookies Notice, you are authorizing the installation of the cookies described or configured (unless you have rejected them or modified your browser settings to block all or specific cookies by default).

Remember:
You can allow or block cookies, as well as delete your browsing data (including cookies) through your browser settings. Check your browser’s options and instructions for doing so. Please note that if you accept third-party cookies, you must delete them from your browser’s settings as well.


Who is responsible for processing my cookies?

CLÍNICAS CLEARDENT SL
Tax ID: B72202070
Full address: Av Eduardo García Maroto 2, mezzanine, 23006 Jaén, Spain
Email: dpd@cleardent.es


What is a cookie and what information does it store?

A “cookie” is a small piece of text stored in your browser (such as Google Chrome or Apple Safari) when you browse most websites.

There are generally three types of cookies: user analytics, website functionality, and advertising.

Cookies collect anonymous or pseudonymous data, meaning they don’t store directly identifiable personal data. Collected data may include geographic location, device type, operating system, browser, pages visited, and session duration.

  • User analytics cookies track your usage (anonymously or not) on the site—what you visit, in what order, how long you stay, geographic location, and potentially even your age or gender, depending on your privacy settings on platforms like Google, Facebook, or Bing.
  • Website functionality cookies enable features like remembering the items in your cart even after you leave the site, making your browsing experience smoother.
  • Advertising cookies are used for marketing actions. For example, if you view a product on a site and leave, you may continue seeing that and similar products on other sites.

Cookies generally do not store sensitive information such as credit card data, personal photographs, or personal details. Instead, they store technical data, usage preferences, personalization options, etc.

The web server doesn’t associate you as a person but rather with your web browser. In fact, if you regularly use Chrome and then access the same site with Firefox, the site won’t recognize you as the same person, because the information is tied to the browser, not to the individual.


Cookies that require consent and those that do not

Under EU regulations, cookies that require informed consent from users are analytics and advertising cookies. Technical and strictly necessary cookies (essential for the functioning of the site or services explicitly requested by the user) are exempt from consent.

  • Purpose: The data collected through this website’s cookies will be processed according to the purposes specified in each cookie’s description.
  • Legal basis: Your consent is required for installing cookies, except for technical cookies necessary for proper website functionality.
  • Retention period: Each cookie has its own lifespan or expiration, as specified in the cookie settings module.
  • Data sharing: User data may be processed by the website owner and by third parties that install cookies (third-party cookies), in accordance with their respective privacy policies.

What cookies are used on this website?

This website uses both first-party and third-party cookies. Below is a detailed breakdown:

First-party cookies:

  • Login: Allow you to log in and out of your CLEARDENT.ES account.
  • Security: Help prevent security risks, mainly by detecting potential hacking attempts on your CLEARDENT.ES account.

Third-party cookies:

We use several types of cookies, each with a specific purpose:

  • Analytics cookies: Tools like Google Analytics and Microsoft Clarity help us understand how users interact with the website to improve user experience and content performance.
  • Performance cookies: Google Search Console helps us evaluate how our site performs in search results and how users find us.
  • Heatmap cookies: Through Microsoft Clarity, we visualize user interaction zones, click patterns, and areas of interest.
  • Advertising cookies: These display relevant ads based on user behavior and interests. We use the Meta Pixel, Google Tag, and TikTok Pixel for this purpose.

Pixels are small code snippets embedded in the website to track and collect user data for advertising. They may collect IP addresses, visited pages, user actions, and other data relevant for ad targeting.


Targeted online advertising

CLEARDENT.ES may engage external service providers to track and analyze statistical information from interactions on our websites, or with advertisers to display ads on our websites or manage ads on others.

Third parties may use cookies and similar technologies to collect and use information about your online activity across sites and apps to infer your interests and show more relevant ads.

Our external providers may also collect data on your visits to evaluate ad performance and online marketing campaigns (e.g., how many times you clicked on an ad). These third parties do not collect directly identifiable personal data (such as your name or email address).


Customization cookies

These cookies allow users to personalize the look and behavior of our website, such as language settings or display preferences.


How can you manage cookies?

You can manage your cookie preferences through your browser settings. You can block or delete cookies based on your preferences, but please note that disabling cookies may affect some site functionalities.

When visiting our site, you can accept, reject, or configure cookies via the consent banner or directly through your browser settings.

To manage cookies through your browser:

  1. Go to your browser’s settings.
  2. Locate the “Privacy” or “Cookies” section.
  3. Review the list of cookies used by the website.
  4. Choose one of the following for each cookie:
    • Accept: Keep the cookie active.
    • Block: Prevent the cookie from being stored.
    • Delete: Remove the cookie from your device.
  5. Save your preferences.

How to opt out of pixel tracking:

If you wish to block pixel tracking on our site:

  1. Go to your browser’s settings.
  2. Navigate to the “Privacy” or “Cookies” section.
  3. Enable the “Block third-party cookies” option (or similar).
  4. Save your changes.

Browser-specific cookie management links:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari (desktop)
  • Safari (mobile)
  • Android Browser
  • Opera (desktop and mobile)

More information about cookies:

You can refer to the Spanish Data Protection Agency’s “Guide on the Use of Cookies” and learn more at www.aboutcookies.org.

For greater control over cookie installation, you can also use browser extensions known as “Do Not Track” tools, allowing you to choose which cookies to accept.

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